Support, Training and Consultation to Understand Your Data
To gain the most from your Performance Profiler software you need to learn and understand how each software feature can enhance your ability to understand performance. You can then answer each question from our proven systematic approach. The software is user-friendly and includes four training levels. The Profiler team can provide you with the consultation and support you need to turn your data into gold.
Consulting
A Performance Profiler sports science consultant will use their extensive knowledge to guide you through the knowledge acquisition process. Is there any missing data? Are you collecting the right information? We can provide an expert opinion on which data to collect, the potential sampling frequency and the best methods to maximise your data's value. Our consultants also help to weed out meaningless 'data'. In some instances, we have stopped importing information from databases because the data was meaningless and wasted valuable time and resources trying to store and analyse it.
Performance Profiler is a tool to capture all of your athletes' data to understand where your athletes are at. A Performance Profiler consultant can help you understand your data, search through your data more effectively, assist you in developing the best reports or analyses to track and monitor your athletes. They can even provide you with direction about where changes are needed to improve performance. Our consultants understand data and performance, and they ensure you will gain the knowledge you need to improve performance.
User-friendly
The software has been refined by working with elite-level sports professionals, like you, and taking on board all of their valuable input. To ensure you collect accurate and correct data, Performance Profiler's data entry forms include requirements on how you need to measure, test or record each variable. This means you collect the right information in the right format.Performance Profiler also stores the date of data entry and who entered the data to ensure an accurate record is kept for each form.
The Intelligent Guides remove the question of "What data do I enter first?" by providing beginner and advanced level users with the immediate knowledge of what data needs to be entered. Essential performance data is always entered, and new users don't have to worry if they are collecting the 'right' data.
The Performance Alerts help any user because they immediately inform them when an athlete needs attention because they are under or over-performing.
Training
To save you time, travel and the associated costs of gathering together your professionals to undergo training, we can train your professionals on-line. Learning a new software system does not need to disrupt your professionals' daily tasks. They simply join an on-line interactive training meeting at a time that best suits them. Once on-line they are guided through the software's tools and features exactly as they would be in a standard training session. To discover how easy the system is to use, your professionals will be able view, discuss and learn at their own speed. The four training levels guide users through the software based on their individual needs. More importantly, no time is wasted learning tools they do not require. If they need a refresher, they can simply join another session.
Training Levels:
Level 1: The Essentials logging in and entering data
- Login on-line or off-line
- Enter data and save it
- Data alerts and performance alerts
- Importing data
- Basic review of athlete history and time line
Level 2: Basic Reports and team history
- Reports and team history
- Periodisation
- Build, request and print new reports
- Search through data
- Compare to standards or averages
Level 3: Expert Analysis
- Hidden reports
- Missing data
- Expert analysis
- Search through data
- Compare to standards or averages
Level 4: Custom Data Analysis
- Profiler Insight (data analysis tool) analysis capabiities
On-Line Help
You need to have immediate access to answer any of your questions, from how to enter data through to requesting a new report. While your system is being developed, we write a comprehensive on-line help manual and demonstrations that can teach you how to use your software. The help manual and on-line demonstration are developed specifically to match your data entry forms and other processes in your version of Performance Profiler.
Support
Our software support team is available via e-mail or phone to answer your important questions. The support complements the on-line training and on-line help manual and even includes weekly e-mails to check for changes that may need making to the record's of your professionals' athletes.